- Report: #913063
Complaint Review: The Elevation Group - Internet Internet
Reported By:
jplandry -
Rindge, New Hampshire, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
The Elevation Group
| 815-A Brazos Street, Suite 111, Austin, TX 78701 Internet, Internet, United States of America
Phone:
512 686-8384
Web:
TheElevationGroup.net
Categories:
Business Rating:
(0)
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The Elevation Group Mike Dillard They WILL NOT REFUND your money as promised after they sink the hook , Internet
Report Attachments
After you watch the hour long presentation about all the wonderful things Mike Dillard and team will do for you and your money, you are offered a money back guarantee that is given by Dillard himself. He says that if the Elevation Group isn't for you, he'll refund every penny paid.
Their services are not for me. I subscribe to a service hundreds of times better than his potpourri of articles and "things he's done and people he's met" for the past 4 years.
When I asked for a refund, their customer service person said no and just cancelled my account. The elevation group survives by siphoning money from the masses and producing newer and better promotional material to feed their appetite.
beware....their fees are high and you will get royally fu$Ked.
Their services are not for me. I subscribe to a service hundreds of times better than his potpourri of articles and "things he's done and people he's met" for the past 4 years.
When I asked for a refund, their customer service person said no and just cancelled my account. The elevation group survives by siphoning money from the masses and producing newer and better promotional material to feed their appetite.
beware....their fees are high and you will get royally fu$Ked.
1 Updates & Rebuttals
John Q. Public
USAAdditional questions, please...
#2Consumer Comment
Mon, November 05, 2012
I've never known anyone to ever have a trouble getting an EVG refund within the refund period, which is a standard 30 days.
Did you wait until after 30 days to request your refund? I suspect this is the case, else they would have refunded you.
If it was within 30 days, email support again and let them know you requested a refund within the allotted refund period and I'm 100% positive they'll remedy it for you. If not, post here again and I'll reach out to someone personally because that's extremely uncharacteristic of them and I'm having trouble believing it.
If it was after 30 days that you requested a refund (I suspect it was possibly long after 30 days, or perhaps there are details you have left out here), please do not try to damage someone's reputation because you're unhappy you didn't get your way. If you really needed a refund, it should have been requested within the 30 days. That's how guarantees work. You have to do your part by requesting a refund within the time period stated in the terms of service you agreed to at the time of purchase.
Again, I don't know when you requested a refund, as you left that out of your complaint. If you requested one within 30 days, please respond here with the approximate or exact date you requested a refund and the first part of your EVG username if possible (NOT your password) so I can have someone help you. Do not include your entire email if that's your username. Just the first part, along with the date you placed your last order or when you requested a refund so they can probably look it up for you. Or, just email them again yourself. If you were within 30 days, they MUST and WILL refund you.
Finally, I've been an EVG member for about a year-and-a-half and I find the information to be unparalleled and I have no clue what you're talking about in terms of "high fees." Feel free to elaborate and provide lower-cost alternatives here if you wish.
Thanks.
