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  • Report:  #920189

Complaint Review: The Falls Of Maplewood Apartment Complex - houston Texas

Reported By:
killabite - Houston, Texas, United States of America
Submitted:
Updated:

The Falls Of Maplewood Apartment Complex
9600 Glenfield Court houston, 77096 Texas, United States of America
Phone:
(713) 723-0343
Web:
Tell us has your experience with this business or person been good? What's this?
The Falls of Maplewood may be under new management but honestly its worse off than ever before. The new management loves to lie about when things will be completed, cleaned, or fixed. Amanda is a horrible manager who will lie to protect her job which she had done several times.
 
The very first thing you will notice is piled up garbage at the dumpster with all sorts of mattresses and trash on the ground. The smell can be smelled from the dumpster to the court yard area near the back of the complex. The parking lot is filthy, full of oil stains, dirt, and rusty nails.

This complex and its owner/management really cares little about its property or its tenets. Lately there have been several car break-ins and thefts to which management has been informed about this multiple times and yet they do nothing. They have not done anything to promote security for the complex. We had to complain multiple times just so that they would get a maintenance person out to fix all of the broken and turned off security lights in the court yard.

The last management hired a security officer, who everyone loved having around because he actually walked around and did his job. First thing the new management did was to fire him. Way to promote security for your complex!

Do not get sucked into moving here! Several tenants are moving out and the quality of people moving in is horrible, messy, and loud. They throw their trash all over the tables outside and leave it there. My family feels very unsafe here and we plan to move out as soon as we can afford to.

Last but not lease the laundry mat is terrible. Above it is a sign that says last wash 9pm closes at 10. Yesterday Amanda the manger decided it would be time to lock the laundry mat at 9:30. She locked in multiple peoples clothes while the dryers were still running. That's how little management cares about the people who live there. When confronted about it the next day there was no apology given, nothing was done to accommodate anyone who's property was unlawfully held. I had to go to work in dirty clothes because management decided not to follow their own sign.

The property might look better on the outside but trust me you don't want to live here.


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