- Report: #1245475
Complaint Review: The Fragrance Outlet - Gulfport Mississippi
Reported By:
Elizabethe -
Ocean Springs, Mississippi, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Fragrance Outlet
10540 Factory Outlet Drive Gulfport, 39503 Mississippi, USA
Phone:
228-575-6625
Web:
N/A
Categories:
Business Rating:
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The Fragrance Outlet Buyer beware,all sales final regardless the situation.Crass and condescending sales manager, RIDICULOUSLY inflated pricing Gulfport Mississippi
Hello... Last week I sent my son (and my credit card) to the mall for school clothes, etc... Upon viewing the receipts this morning I noticed one from "The Fragrance Outlet" for $78.10 for a bottle of "Millionaire" cologne..... Silly, I know (he's 17). This purchase wasn't among the items we agreed on, so I informed him he would have to return it today.Of course I got push back as he said it was such a great deal and that the sales lady said it was the same scent she bought for her son. Wanting to see just how much of a killer deal it was, I looked it up on Amazon and to my horror, they have it for $19.99. The cologne is unopened, in the bag and includes receipt, so I called fragrance outlet only to be informed they don't have a return policy. I spoke with the manager, trying to appeal to her as the receipt says my satisfaction is the top priority, and no where on the receipt does it say they do not accept returns and no place in the store is there any statement relating that all sales are final. Really ???? I was snickered at and once again made aware that they do not and will not refund my money... *Buyer beware of non existant return policy, a condescending sales manager and RIDICULOUSLY inflated pricing (outlet implies favorable pricing, yes ?) .... Ellizabethe, Ocean Springs, MS.
