- Report: #629103
Complaint Review: The Hampton Inn - Internet Internet
Reported By:
Eric -
Internet, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Hampton Inn
Internet, Internet, United States of America
Phone:
18002367113
Web:
http://hamptoninn1.hilton.com/en_US/hp/index.do
Categories:
Business Rating:
(0)
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The Hampton Inn Reservation made online..made for wrong date..wouldn't refund money. Internet
On 7/29, I went to the Hampton Inn website(http://hamptoninn1.hilton.com/en_US/hp/index.do) to check the availability of rooms for the days of 7/30 - 7/31. I found that both days were available and was able to get the accomodations I was looking for. I made the reservation. Upon arriving at the Hampton Inn/Findlay, Ohio, I was told that the reservation I made was for 8/6 - 8/7...not 7/30 - 7/31. I told the young lady I must've placed the wrong dates when making the reservation. Being that I was already there at the Hampton Inn/Findlay, Ohio..which is 150 miles from where I live..I had to go ahead and get another room. The only room they had available were smoking rooms. I accepted the room and paid "another" $180.23. I was told my the desk person to call 1-800-HAMPTON and tell them about the problem. I did as she asked. I called the 1-800 number and was told, more or less, I was out of luck. They do not refund "any" moneys when reservations are made online. In my opinion, that is the epitomy of the words:
RIP OFF!!!!!!
