- Report: #1498008
Complaint Review: The Home Service Club - Nationwide
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Author Confirmed
Why?
The Home Service Club
Nationwide, United States
Phone:
800.601.1009
Web:
https://www.hscwarranty.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Home Service Club HSC HSC did not meet our contract. I paid 600$ for the year and they did not service the dryer. Nationwide
My dryer stopped working and it took over 4 weeks to arrange for an appointment [I have kept track of all the dates and people with whom I spoke].
When HSC arranged for an appliance company, they asked me to call for an appointnment, yet they had no relationship with that company so I was charged with the final bill of over 100$.
I paid over 600$ for the year out of my own pocket, without getting any service from HSC.
When I requested to speak with someone in the loyalty and cancellation department, my account was terminated without a call back or an email confirmation.
Call backs from managers take 72h.
They might have good business practices in other states, but my personal experience in the Seattle, Washington area has been very disappointing and expensive.
