- Report: #1034719
Complaint Review: The Ilissa Group Aka Demitrios - New York, NY New York
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The Ilissa Group Aka Demitrios
222 W. 37th St. New York, NY, 10018 New York, U.S.A.
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The Ilissa Groupdefective wedding dress total my horror experience
I got my dress here in Fort Collins CO at a local bridal store. Originally I was all about a another dress but the sales person insisted that I get a Demitrios for less than the other dress. Finally I pressured my parent's To buy my the famous Demetrio's dress, I convinced them by telling them what the lady at the store toll me... dadada that the dress was going to be discontinued etc. I fell in to her trap like a fool.
The dress came and since we changed the date I was in no hurry to pick it up, dumb mistake!
One day, last August my bridal party and maid of honor came to visit me, and we went to do a trail and to check out the dress....!
Famous Demetrios was a rip off dress... The beads are falling, the zipper is defective, threads are coming out and to total my horror experience the lace is coming off!!!!!!
So... the sales person won't take it back, the freaking Demitrio's costumer service rep said that is the retailer responsibility, and here I am stock with this defective dress, broke because it cost me 1500.00 and stock with no solution, which is totally the truth and THANK YOU MISTER DEMITRIO'S YOU RUIN MY Plans.
Because who is going to give me my money for my dress or replace the one that I have, who? Nobody.
The dress came and since we changed the date I was in no hurry to pick it up, dumb mistake!
One day, last August my bridal party and maid of honor came to visit me, and we went to do a trail and to check out the dress....!
Famous Demetrios was a rip off dress... The beads are falling, the zipper is defective, threads are coming out and to total my horror experience the lace is coming off!!!!!!
So... the sales person won't take it back, the freaking Demitrio's costumer service rep said that is the retailer responsibility, and here I am stock with this defective dress, broke because it cost me 1500.00 and stock with no solution, which is totally the truth and THANK YOU MISTER DEMITRIO'S YOU RUIN MY Plans.
Because who is going to give me my money for my dress or replace the one that I have, who? Nobody.
