- Report: #1266982
Complaint Review: the journey pros - Nationwide
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Author Confirmed
Why?
the journey pros
Nationwide, USA
Web:
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Tell us has your experience with this business or person been good?
the journey pros the travel center and fun time vacations dishonest, rip off artists,, unethical, liars, manipulators, deceitful Nationwide
I like many people received a fax with what looked like a great offer for vacation packages and i called the number
on the flier and spoke to Sebastian and he was so great at selling it to me and the buy 2 get 2 free and all i hhave
to do is pay on the phone and then i was only responsible for the taxes and fees and all was great until i actually started the
booking process. what a nightmare and the fees and taxes and more fees and then the actual quote with 336.95 dollars more per person. I naturally flipped out and told them to refund my money and thats when they started hanging up on me or transferring me and then hanging up and i left at least 10 messages for customer service and no calls back. I wrote a letter and they said they didnt receive and so i faxed it and they actually verified the receipt and I was asked to change the wording on it and so i did, they still did not like it, they asked for another revision tio take out the part that I will not report them, i said i will not IF i get my money, they wanted me to take that part off, of course I didnt, instead i nootified my attorney general and called a lawyer and now they are handeling it. this cfompany and its employees need to be taught a lesson and I hope and pray that i am the one to do it
