- Report: #252748
Complaint Review: The Learning Annex - Los Angeles California
-
Author Confirmed
Why?
The Learning Annex
mylearningannex.com Los Angeles, California, U.S.A.
Phone:
866-904-1827
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Learning Annex Ripoff Misleading Totally Unauthorized charge of $39.99 Will not refund RUDE Customer Service Los Angeles California
Just like most of us here. I was ripped off my the snakes at The Learning Annex. My wife and I were interested in buying and selling real estate for profit. So last year we paid for and attened the worthless "Swap meet" of what they call a seminar. Of course we felt like we waisted our time and money because we got nothing out of it.
We spent all day hearing about all this money this guy and that guy made, then they tell us we need to spend a few thousand dollars to buy the info on how to do the same thing. Anyway, we took it as a hard lesson learned.
The tickets were not worth the paper they were printed on. We had to eat the money we spent on them. About a month ago I got a call on my cell phone from some sales lady at The Learning Annex, asking me if I wanted to sign up for some My Learning Annex online class crap.
I dident even want to talk to her and quickly said, i'm not interested right now. She said well, can I verify your email address so I can send you some information? So I did. A few weeks later, I got a $39.99 Charge to my credit card from My Learning Annex that I DID NOT authorize.
I was FURIOUSE. I quickly called them and they told me that I signed up for this "My leanring Annex" and that I was sent a log in and password for the website. I NEVER got an email. It may have gotton caught by my spam filter, but at any rate I never wanted it or used it and wanted my money back.
They lady on the phone name Christy was VERY RUDE, and told me I would have to EAT the 40 bucks because it's a non refundable charge for services rendered. I told her I never even got the email, or gave them my credit card number.
She said they got my credit card number from the tickets we bought last year, and that they will not refund the money even if I went to my bank to dispute the charge. Aparently, this happens all the time, because she said "We get this all the time! and out policy is NO REFUNDS".
I'm so upset I don't know what to do. Not only is The Learning Annex a JOKE, but they are CROOKS! People, don't EVER DO ANY BUSINESS with them. After they get your credit card number, they will charge you when ever they feel the need to.
Chris
Tustin, California
U.S.A.
We spent all day hearing about all this money this guy and that guy made, then they tell us we need to spend a few thousand dollars to buy the info on how to do the same thing. Anyway, we took it as a hard lesson learned.
The tickets were not worth the paper they were printed on. We had to eat the money we spent on them. About a month ago I got a call on my cell phone from some sales lady at The Learning Annex, asking me if I wanted to sign up for some My Learning Annex online class crap.
I dident even want to talk to her and quickly said, i'm not interested right now. She said well, can I verify your email address so I can send you some information? So I did. A few weeks later, I got a $39.99 Charge to my credit card from My Learning Annex that I DID NOT authorize.
I was FURIOUSE. I quickly called them and they told me that I signed up for this "My leanring Annex" and that I was sent a log in and password for the website. I NEVER got an email. It may have gotton caught by my spam filter, but at any rate I never wanted it or used it and wanted my money back.
They lady on the phone name Christy was VERY RUDE, and told me I would have to EAT the 40 bucks because it's a non refundable charge for services rendered. I told her I never even got the email, or gave them my credit card number.
She said they got my credit card number from the tickets we bought last year, and that they will not refund the money even if I went to my bank to dispute the charge. Aparently, this happens all the time, because she said "We get this all the time! and out policy is NO REFUNDS".
I'm so upset I don't know what to do. Not only is The Learning Annex a JOKE, but they are CROOKS! People, don't EVER DO ANY BUSINESS with them. After they get your credit card number, they will charge you when ever they feel the need to.
Chris
Tustin, California
U.S.A.
2 Updates & Rebuttals
Simon
New York,New York,
U.S.A.
THE LEARNING ANNEX HAS RESOLVED THIS CUSTOMER'S CONCERN
#2UPDATE Employee
Fri, July 06, 2007
As promised, as soon as we were able to identify the student, we gave the student his money back in its entirety. Since 1980, The Learning Annex has satisfied over one million students.
Simon
New York,New York,
U.S.A.
THE LEARNING ANNEX WOULD LIKE TO RESOLVE THIS STUDENT'S ISSUE
#3UPDATE Employee
Sat, June 09, 2007
Thousands of students have joined My Learning Annex in the last several months. Through My Learning Annex, students can get answers to their specific questions regarding wealth creation and real estate investing, can access hundreds of articles from industry leading experts, and can learn the strategies the industry experts use to create wealth. We are disappointed to hear that this student did not have a positive experience concerning My Learning Annex. We apologize for the billing error and the resulting customer service issue. We stand behind the My Learning Annex program and will refund the charges to this student's account. Unfortunately, we are unable to identify this student based on the information provided in the post. We urge the student to contact us at [email protected] so that we can resolve this matter. We have been in business for over twenty years teaching our students how to better themselves and we want only satisfied learners.
