- Report: #275199
Complaint Review: The Massage Company - Dallas Texas
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The Massage Company
6110 Luther Lane Dallas, 75225 Texas, U.S.A.
Phone:
214-373-9500
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The Massage Company Massage Company does bad things! Dallas Texas
Just thought I would add a note regarding a little company that should cease to exist; The Massage Company. It is a copycat version of Massage Envy, only on a much smaller level. While Massage Envy charges a monthly fee that includes one free massage a month (causing you to break even), The Massage Company charges a yearly fee. After one massage at the member price, you can either join at $199 for the year (plus $149 for any family members), or you can defer on to non-member pricing. The non-member pricing is, of course, significantly higher. The Massage Company has a very high turn over of massage therapists, as they do not pay them well. The Massage Therapist only receives $19.50 for every hour long massage and $27.50 for 90 minute massages. If you join, your therapist receives $10 and $5 if a family member joins. If you renew, the therapist makes no commission. In addition to this, the company offers no benefits whatsoever. They do not run any kind of background check on their employees, usually not even calling references. Most of the therapists and the Massage Co. are either not very good at what they do, not very experienced or have managed to build a big enough following to keep them around. I would say that about 80% of their therapists do not make it through the first year. Now for the kicker .if a massage therapist is accused of any kind of sexual assault, THEY ARE NOT FIRED. Not on the first complaint, thats for sure. Come to think of it, they are usually not fired until the 5th or 6th complaint. I have heard complaints ranging from a male massage therapist touching a womans breast to a male therapist placing his package in a womans hand. Out of respect, I will not use any names. I will tell you though, that the employees have sex in the massage beds when the clients are not there. No, seriously, they do. The therapists are issued there room for the day and they do in it just what they please! Just steer clear of the Massage Company I would either find an MT working with a Chiropractic office or go to Massage Envy. Massage Envy is a huge corporation, while the Massage Company is run by a little bitty foreign man named Lawrence Whitnall. He not only talks badly about the clients when they walk out the door, if he likes their appearance, he pathetically hits on them.
Concernedconsumer1
Dallas, Texas
U.S.A.
Concernedconsumer1
Dallas, Texas
U.S.A.
4 Updates & Rebuttals
John
phoenix,Arizona,
United States of America
The Massage Company 6 years and going strong
#2Consumer Comment
Thu, April 01, 2010
It would appear the two negative posts were disgruntled employees. The true fact is The Massage Company has been operating (and growing) in the Dallas area for nearly six years. The primary ownership has not changed. The company is going strong depsite the worst economy most of us can ever remember and a highly competitive industry.
I challenge any negative posters to go to The Massage Company and experience the service for yourself. I believe you will find the service to very good and the whole experience an excellent value.
DinoK
Dallas,Texas,
USA
BBB Has Good Rating
#3Consumer Comment
Tue, March 16, 2010
Looks like you are an upset ex-employee. BBB has a fine rating and your two years are up. . . just hit their website and they are still open!
BobL
Dallas,Texas,
United States of America
Its the Business
#4Consumer Comment
Mon, March 15, 2010
I've been to both. Both TMC and Mass. Envy have the same look and feel. It's nothing to write home about. It is the massage business!
Aggie99
Dallas,Texas,
U.S.A.
As a 2+ year former LMT with The Massage Co.....
#5UPDATE EX-employee responds
Sat, March 01, 2008
I can't say that the therapists are having sex with clients, as I never did, nor did I witness this; but it wouldn't surprise me. The owner's description is entirely accurate. The Texas Workforce Commission has since made the therapists employees at least now LMTs can try for workman's comp. It started with the best of intentions. A few owners sold their partnerships and this is what you get. My complaint is that it is the end of Feb & I still haven't gotten my 1099 from 2007. I would never go back as a customer, even though there are a few good LMTs there. I would never recommend working for them, trust me, its only a temp job until you find a better gig. I would be scheduled for >6 hours of massage with out a break, even after pitching a tempramental fit and asking the desk to please cancel or delay an appt. I predict they will be out of business within 2 years.
