- Report: #1280750
Complaint Review: The Ticket Cafe - Nationwide
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Author Not Confirmed
Why?
The Ticket Cafe
Nationwide, USA
Phone:
714-696-1107
Web:
Categories:
Business Rating:
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The Ticket Cafe Denied entry to Wicked Santa Ana California
Purchased tickets for customer in Illinois to Wicked 12/13/15, customer denied entry as tickets had been returned, though this broker still sold them. Had to purchase other seats to attend the performance. When I contacted Ticket Cafe on Monday, the female that answered was Rude, basically calling me a liar and hung up. Emailed them to which they never emailed back any response ever! Filed a complaint with the exchange to where I purchased and provided proof from box office of denied entry as well as receipt of replacement tickets. Would not recommend doing business with a company that obviously doesn't care about their customers, as well as the lady being rude and hung up as she didn't care automatically believed I was lying.
