- Report: #1221183
Complaint Review: The Travel Center - Clarksburg Maryland
Reported By:
Barbara Sharper -
Kenner, Louisiana, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Travel Center
23219 Stringtown Road #223 Clarksburg, 20871 Maryland, USA
Phone:
18004619920
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Travel Center Supreme Choice Travel My family and I paid a downpayment of $760.00 for a 3 day 2 night vacation in Miami. We were trying to pay the $69 booking fee and was not able to speak to a person. We got hung up on 4 times. and still have not spoken to a person. Clarksburg Maryland
On Wednesday April 1st my daughter received a flyer from a company called The Travel Center of Supreme Choice Travel with about 5 or 6 different vacation sites with airfare included. We foolishly called the company to book the Miami vacation for our family. It was 3 nights and 2 days. It was 8 of us that paid the money as a down payment in the amount of $760, my daughter used her checking account to have the money deducted and we all paid her in a check for our portion.
We were instructed to pay $69 in port fees with 2 weeks of purchasing the package and that is what we were trying to do, but was not able to speak to a real person. they gave us all kinds of numbers to call and finally they stop answering the phones and began hanging up. Therse are the numbers that they gave us The SUP 330 code and the phone numbers are as follows: 800-861-7313, 800-716-0980, 800-461-9920, 800-698-4130, 844-332-3964.
The package is under Chelsea Sharper the account number is 22931389. The email address is: [email protected].
We are also going to file a complaint with the BBB and any and all Federal Agencies that we can. We want to recope ALL of our monies.
These people have done all of their homework because they would not accept a credit or debt card, only a check or the checking account number.
2 Updates & Rebuttals
The Controller Not Comptroller
Clarksburg,Maryland,
USA
The Travel Center is Still doing Business with Unethical Businesses
#2Consumer Comment
Tue, April 14, 2015
Hello Donna Dillion (Comptroller) of The Travel Center and Hello Fun TIme Reservations,
Please the "Blame Game" gets very old. It's just not a good thing in life to have income from scam. Everybody knows someone. What happened in life that you would make a living like this? Unfortuantely, what is said is not delvered. How are the Classic Management, LLC, Resolutions Pros, LLC, State Farms, and the rest of the group doing?
Manager
Boyds,Alabama,
USA
TRAVEL CENTER
#3REBUTTAL Owner of company
Fri, April 10, 2015
We are not the company that you purchased from we are only the booking company.
Please cal the company you purchased from for a refund.
Our staff answer the customer service phones at the Travel Center Monday to Friday 9 M to 5 PM, it also says if all the lines are busy due to high call volume please email info.travelcenter@gmail.com.
We checked and we have not received any email from this person.
Since we have not collected any fees from this person we have no way to contact them.
