- Report: #623994
Complaint Review: The Villa Group Universal Vacation Club ResortCom International Constructora Los Arcos Del Cabo - Nuevo Vallarta, Nayarit Select State/Province
Reported By:
laurennicole -
Richmond, British Columbia, Canada
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Villa Group Universal Vacation Club ResortCom International Constructora Los Arcos Del Cabo
Paseo Cocoteros 750 Sur, Flamingos Nuevo Vallarta, Nayarit, Select State/Province, United States of America
Phone:
011-52-322-226-8100
Web:
http://www.villagroupresorts.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Villa Group, Universal Vacation Club, ResortCom International, Constructora Los Arcos Del Cabo Villa Del Palmar Flamingos Beach Resort & Spa VILLA DEL PALMAR FLAMINGOS WORKED HARD TO MAKE THINGS RIGHT! Nuevo Vallarta, Nayarit, Mexico
My Mom and I purchased a Vacation Membership with the Villa Group on June 24th, last month. When we returned to Canada, we discovered a few items that we had some concerns about and wanted to contact our salesperson.
Our salesperson responded to us within 24 hours and said he would try to resolve our problem by the end of the day. In addition to our phone call with our salesperson, the Developer's Rep called me to acknowledge he had also received my concerns that I submitted online and was working with the sales team to resolve this issue asap.
Both the sales team and Developer's Rep were completely responsive to my concerns and I can honestly say that now my Mom and I are completely satisfied.
If anyone has an issue like I did, I reached the Developer's Rep at 011-52-322-224-8365.
Our salesperson responded to us within 24 hours and said he would try to resolve our problem by the end of the day. In addition to our phone call with our salesperson, the Developer's Rep called me to acknowledge he had also received my concerns that I submitted online and was working with the sales team to resolve this issue asap.
Both the sales team and Developer's Rep were completely responsive to my concerns and I can honestly say that now my Mom and I are completely satisfied.
If anyone has an issue like I did, I reached the Developer's Rep at 011-52-322-224-8365.
1 Updates & Rebuttals
Deby
New York,New York,
United States
reply
#2Consumer Comment
Thu, December 07, 2017
well , having a timeshare is a very complicated stuff, so you need to know how timeshare business works, exist many people that they dont know anything and only buy without knowledge , i had a very bad experience years ago with a mexican resort, so i started to looking for some help , and i found this site
timesharescam.com/blog/206-how-to-get-out-of-a-timeshare/
there exist many situations and possible solutions , very usefull for me , hope can help you.
