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  • Report:  #295929

Complaint Review: TheDVDPlanet - Toronto Ontario

Reported By:
- Santa Barbara, California,
Submitted:
Updated:

TheDVDPlanet
250 The East Mall, Suite 1242 Toronto, M9B 6L3 Ontario, Canada
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased 2 DVD sets, High Chapparal and Maverick on Nov.28.07 ,it was 159.00.The order was to arrive on Dec. 14. My tracking numbers did not exist, so I emailed them.First they blamed it on The United States post office. Then they said they would resend it Express mail, so it would be here for Christmas, my second order was last seen in Nebraska on Dec 27 and then sent back to Canada, because it had the wrong address on it. They send everyone the same emails promising results.I have called my credit card company, and hope this can be resolved, I went to there site today, and it is shutting down, they are blaming there supplier.

Pamela

Santa Barbara, California

U.S.A.


7 Updates & Rebuttals

Robert

Buffalo,
New York,
U.S.A.
Dispute the charge with your CC Company.

#2Consumer Suggestion

Mon, January 07, 2008

""I got my $159 dollars back,go to there website and go to the contact us user form, and fill it out everyday. Get your money back."" I'm glad you got your money back, but others need to dispute the charges. Their website is NOT WORKING. EVERY LINK in the HELP section gives you the "where not taking orders" page. THERE IS NO WAY TO CONTACT THEM THROUGH THERE WEBSITE! Anyone who wants their money back should call their credit card company and dispute the charges.


Pamela

Santa Barbara,
California,
U.S.A.
Got Refund from DVDPlanet

#3Author of original report

Sat, January 05, 2008

I got my $159 dollars back,go to there website and go to the contact us user form, and fill it out everyday. Get your money back.


Pamela

Santa Barbara,
California,
U.S.A.
Update-Recieved new email from DVDPlanet

#4Author of original report

Thu, January 03, 2008

The DVDPlanet says they have refunded my money, and it will take 4 to 7 days. I'll let you know if I ever get it?? They also said to come back in 2 to 3 weeks and order again.I Don't think so.My credit card company has a report, so not sure what will happen next.


Robert

Buffalo,
New York,
U.S.A.
There may be truth to that.

#5Consumer Comment

Mon, December 31, 2007

The RCMP did announce on their website that they had busted and made several arrests of an ILLEGAL DVD operation. My guess is that these scoundrels were the suppliers for thedvdplanet.org (which is also dvdcollections.tv and dvdway.net.) You should dispute the charges with your credit card company ASAP to get your money back. Good luck.


Robert

Buffalo,
New York,
U.S.A.
There may be truth to that.

#6Consumer Comment

Mon, December 31, 2007

The RCMP did announce on their website that they had busted and made several arrests of an ILLEGAL DVD operation. My guess is that these scoundrels were the suppliers for thedvdplanet.org (which is also dvdcollections.tv and dvdway.net.) You should dispute the charges with your credit card company ASAP to get your money back. Good luck.


Robert

Buffalo,
New York,
U.S.A.
There may be truth to that.

#7Consumer Comment

Mon, December 31, 2007

The RCMP did announce on their website that they had busted and made several arrests of an ILLEGAL DVD operation. My guess is that these scoundrels were the suppliers for thedvdplanet.org (which is also dvdcollections.tv and dvdway.net.) You should dispute the charges with your credit card company ASAP to get your money back. Good luck.


Robert

Buffalo,
New York,
U.S.A.
There may be truth to that.

#8Consumer Comment

Mon, December 31, 2007

The RCMP did announce on their website that they had busted and made several arrests of an ILLEGAL DVD operation. My guess is that these scoundrels were the suppliers for thedvdplanet.org (which is also dvdcollections.tv and dvdway.net.) You should dispute the charges with your credit card company ASAP to get your money back. Good luck.

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