- Report: #302984
Complaint Review: TheDVDPlanet.org - Internet
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Author Confirmed
Why?
TheDVDPlanet.org
thedvdplanet.org Internet, Canada
Web:
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Business Rating:
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Tell us has your experience with this business or person been good?
TheDVDPlanet.org processed order but never delivered DVD Package, runaround when complained via website, from before XMas. Internet
Placed order 12/24/07. Informed that my credit card was charged and the order processed. Never received order. Sent multiple e-mails, but was replied to only once with "your order will be reshipped to you." It never was, and I sent more e-mails stating "it was never shipped in the first place, let alone being 'reshipped' sounded odd." Again no responses. No responses other than the first and only before-mentioned response.
No order ever received. No refund. No other responses.
Bobb
Internet, Ohio
U.S.A.
No order ever received. No refund. No other responses.
Bobb
Internet, Ohio
U.S.A.
1 Updates & Rebuttals
Bobb
Carroll,Ohio,
U.S.A.
Credit Finally Received
#2Author of original report
Mon, January 28, 2008
There is hope after all. I finally received a credit for my order as recent as 1/26/08. I feel much better knowing they have credited my account and that no other activity has been posted. However, I still canceled my credit card AFTER receiving this credit to prevent any further charges to the account. Their delays in making restitution created a lot of concern for me and the potential for credit card fraud. Thanks TheDVDPlanet.org for making good on this order.
