- Report: #865244
Complaint Review: Theriault's Antique Doll Auctions - Annapolis Maryland
Reported By:
John-from-CA -
San Jose, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Theriault's Antique Doll Auctions
2148 Renard Court, Annapolis, MD 21401 Annapolis, 21401 Maryland, United States of America
Phone:
410-224-3655
Web:
http://www.theriaults.com
Categories:
Business Rating:
(0)
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Theriault's Antique Doll Auctions Fleetville Group Limited Failure to pay consignors appears to be endemic Annapolis, Maryland
We consigned a rather expensive antique doll to Theriault's to be auctioned earlier this year. We watched the auction online, and our doll sold for over $18,000. Our contract with Theriault's stated we would be paid in 35 business days after the sale, after deduction of a commission of 25%. All of Theriault's expenses would be covered by their commission; there would be no other deductions from our net proceeds.
Since the auction we have heard NOTHING from Theriault's, except one time when we were able to get through to one person named Nellie on our 5th call after the payment deadline had passed. Nellie told us we should be getting our payment "within a week". That was about a month ago.
We never even got a written notification that the doll had sold. The only way we would have known is by watching the auction online. We have called and left messages 6 times since that one conversation with Nellie. We've never gotten a return call--or payment for our doll.
Since the auction we have heard NOTHING from Theriault's, except one time when we were able to get through to one person named Nellie on our 5th call after the payment deadline had passed. Nellie told us we should be getting our payment "within a week". That was about a month ago.
We never even got a written notification that the doll had sold. The only way we would have known is by watching the auction online. We have called and left messages 6 times since that one conversation with Nellie. We've never gotten a return call--or payment for our doll.
