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  • Report:  #84224

Complaint Review: Thomas Kia Thomas Auto Group - Highland Indiana

Reported By:
- Hammmond, Indiana,
Submitted:
Updated:

Thomas Kia Thomas Auto Group
9825 Indianapolis Boulevard Highland, 46324 Indiana, U.S.A.
Phone:
219-934-2266
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I went to Thomas Kia and traded in my car for a new Kia Sedona (Nothing against the van-- I loved it.) 10 days later I was informed that they would be changing my interest rate to 14%, making my payment $450. I had already signed a contract at a much lower rate. The contract was also signed by the Kia seller. But apparently this contract was meaningless. They said that if I did not agree to the new rate, they could take the vehicle back. I said that I already have a signed contract.

They said it didn't matter. I consulted an attorney. I was told that they have had this happen many times with the Thomas Auto Group. They let you take the vehicle home, wait long enough for you to love your new vehicle, and then raise the rate, thinking that you will just go for it because you've had the vehicle for so long. I did love my van and I would definetly buy a Kia, but I will never buy a car from Thomas Kia, Thomas Dodge or Thomas Chrysler. I have written a letter to the Indiana Attorney general, as well as the Better Business Bureau, and the Kia Company.

Jennifer

Hammmond, Indiana
U.S.A.


6 Updates & Rebuttals

Jim

Orlando,
Florida,
U.S.A.
Forget the BBB, absolutely NO VALUE

#2Consumer Suggestion

Sat, March 20, 2004

I only have one comment to add...forget the "Better" Business Bureau. The BBB is a grossly over rated and over hyped organization which has absolutely NO VALUE.


Jim

Orlando,
Florida,
U.S.A.
Forget the BBB, absolutely NO VALUE

#3Consumer Suggestion

Sat, March 20, 2004

I only have one comment to add...forget the "Better" Business Bureau. The BBB is a grossly over rated and over hyped organization which has absolutely NO VALUE.


Jim

Orlando,
Florida,
U.S.A.
Forget the BBB, absolutely NO VALUE

#4Consumer Suggestion

Sat, March 20, 2004

I only have one comment to add...forget the "Better" Business Bureau. The BBB is a grossly over rated and over hyped organization which has absolutely NO VALUE.


Jim

Orlando,
Florida,
U.S.A.
Forget the BBB, absolutely NO VALUE

#5Consumer Suggestion

Sat, March 20, 2004

I only have one comment to add...forget the "Better" Business Bureau. The BBB is a grossly over rated and over hyped organization which has absolutely NO VALUE.


Cory

San Antonio,
Washington,
U.S.A.
Spot Delivery

#6Consumer Comment

Thu, March 18, 2004

I was in Red McCombs Ford on Tues night and there is this little female Army Pfc talking to the front desk about her license plates . She has had her Escape for a month and they have called her today to tell her that her financing didn't go through. I swear , I asked her how she liked her new vehicle and she says " I love it " Sound familar? I'm sorry I didn't tell her about the spot delivery ploy but that would have been rather rude in his place of business. Watch out PEOPLE.


Evan

Cleveland,
Ohio,
U.S.A.
You should have taken the car back. one of the oldest dealer scams in the book

#7Consumer Suggestion

Wed, March 17, 2004

Hi Jennifer, You're a victim of one of the oldest dealer scams in the book. If you had taken the car back, the dealer would have been stuck with it. They would have managed to get you the lower rate. In the future, always secure independent financing before you visit the stealership.

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