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  • Report:  #240115

Complaint Review: Thomposon Cigar - Nationwide

Reported By:
- Bartlett, Tennessee,
Submitted:
Updated:

Thomposon Cigar
thompsoncigar.com Nationwide, U.S.A.
Phone:
800-216-7107
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Don't join Thompson's cigar club, I did, I I regret it. After 3 or 4 shipments, in Dec. 06, I asked them to stop sending me thier brand, Thompson. I also called & asked to quit the cigar club because the Thompson brand is not very good and they had sent so many cigars, I had too many. They said they would suspend shipments until Match 07, then call me to see which brand I would like. Today, I received yet another box of "Thompson" cigars. I was not happy, you won't be either, just try & call their customer service... a 15-30 minutes wait. JR Tobacco in NC is much more customer service oriented. I tried the cigar club because they said I would receive cigars at a good price. $49.50 for 25 cigars would be a decent price if the cigars were anything other than Thompson cigars. Better get a lot of matches... their rolled so tight, they won't stay lit.

David

Bartlett, Tennessee
U.S.A.


1 Updates & Rebuttals

Bill

Poulan,
Georgia,
U.S.A.
Thompson Cigar

#2Consumer Comment

Thu, March 22, 2007

You are absolutely right ! Dealing with Thompson is like talking to a tree. You get nowhere. I agree with your comment about JR Cigar. Much easier to deal with, and much nicer employees.....not to mention better prices.

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