John
Chandler,#2REBUTTAL Owner of company
Thu, December 02, 2010
Thorobred Chevrolet employees continuously strive to be the number one rated
store in Arizona in Chevrolet Motor Division customer satisfaction ratings and
Thorobred Chevrolet has an A+ rating with the Better Business Bureau.
If any customer has a concern of any kind I encourage the customer
to contact one of our Department Managers or me so we can resolve the concern
and or make a goodwill adjustment that will resolve the concern to the customer's
satisfaction. Thorobred Chevrolet has over 300,000 satisfied customers since 1978
and I am unaware of any unresolved concerns that have been brought to the attention of our Management. I encourage any customer to contact any of our Management or me at 480-899-0131 with any outstanding concern.
John Simonson
Vice President and General Manager
Thorobred Chevrolet
Dave
Jacksonville,#3Consumer Comment
Tue, March 06, 2007
A contract to purchase a car is very simple to read. It has everything spelled out in black and white, how much you are paying for the car, what extras are being added, etc. You are required to initial by each box that displays dollar amounts. The amount you are paying for the car before finance charges is clearly stated on the contract. So many people fall into the same trap. They are tired but excited about their new car, and forget to take the time to read the contract before signing. It's absolutely nobody's fault but your own. You're the one that should've asked the questions if you didn't understand something. And no, I don't sell cars or have any affiliation with an auto dealer. But I do buy cars, and have never had a complaint because I read everything first!
Dave
Jacksonville,#4Consumer Comment
Tue, March 06, 2007
A contract to purchase a car is very simple to read. It has everything spelled out in black and white, how much you are paying for the car, what extras are being added, etc. You are required to initial by each box that displays dollar amounts. The amount you are paying for the car before finance charges is clearly stated on the contract. So many people fall into the same trap. They are tired but excited about their new car, and forget to take the time to read the contract before signing. It's absolutely nobody's fault but your own. You're the one that should've asked the questions if you didn't understand something. And no, I don't sell cars or have any affiliation with an auto dealer. But I do buy cars, and have never had a complaint because I read everything first!
Dave
Jacksonville,#5Consumer Comment
Tue, March 06, 2007
A contract to purchase a car is very simple to read. It has everything spelled out in black and white, how much you are paying for the car, what extras are being added, etc. You are required to initial by each box that displays dollar amounts. The amount you are paying for the car before finance charges is clearly stated on the contract. So many people fall into the same trap. They are tired but excited about their new car, and forget to take the time to read the contract before signing. It's absolutely nobody's fault but your own. You're the one that should've asked the questions if you didn't understand something. And no, I don't sell cars or have any affiliation with an auto dealer. But I do buy cars, and have never had a complaint because I read everything first!