- Report: #1253911
Complaint Review: Thryve Fitness - Nationwide
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Author Confirmed
Why?
Thryve Fitness
Nationwide, USA
Phone:
(843) 818-4322
Web:
www.thryvefitnesssolutions.com
Categories:
Business Rating:
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Thryve Fitness Solutions Manager, Kevin Williams had promised services that wasn't provided Dallas, TX Nationwide
This company is a scam! I was lied to by a former Thryve fitness manager at a small gym in Dallas. He had told me that if I wanted to cancel my training membership, it would be as easy as going up to him on the day of wanting to cancel and he would do so, no questions asked. I wasn't aware of a thirty day notice. Coincidentally, he has been fired. If I would have known about the notice, I obviously would've cancelled my training in a timely manner. Now I have an invoice of $320 due to not paying, even though I haven't been training for the past two months (as I have cancelled my membership at this particular gym). I was threatened that if I don't pay, I'll be sent to a collections agency in 50 days. I'm not paying for services that I didn't get. I haven't been training for two months, so trying to get $320 out of me is stealing. It's as simple as that.
I would suggest that no one gets any training services from here. The managers and service are liars with terrible morale.
1 Updates & Rebuttals
UPDATE: Thryve helps with invoice!
#2Author of original report
Sun, September 13, 2015
If you're having an issue with auto-renewal payments and invoices being added to your account, (really, just anything money related), DON'T call the number that's provided on the contract! That is a call center who read off a script and don't have the power to do anything. Instead, you should email through the thryve website, and email [email protected]. Allie was very helpful and took care of my invoice very quickly!
