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  • Report:  #501048

Complaint Review: Ticket Busters / Ticketbust.com - Westlake Village California

Reported By:
Ken - Pasadena, California, USA
Submitted:
Updated:

Ticket Busters / Ticketbust.com
www.ticketbust.com Westlake Village, 91362 California, United States of America
Phone:
8008508038
Web:
N/A
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Let me start from the beginning...

I got a red light photo ticket for making a right turn. I wanted to fight it or reduce the payment so, I looked up and found (Ticketbust.com). Their website sounded so promising with "no risk, no money" claims on their pages, and their policies was anything but clear to a normal consumer. I did their website registration thinking it was just suppose to inform them of my situation and get some sort of consultation.

The sales rep (Christina Oliva) called and me rushed me about my information regarding my credit and authorization code -- which I thought was odd that's all they wanted from me before asking me about my situation. They even told me that they were on the DMV.org website for trusted businesses - which I never found. This is where I started having second thoughts about this service.

The next day, not even 24 hours later, I decided by email that I decided to cancel their service. Christina (ticketbust) initially said yes over the phone but later after talking Steve Miller said it was to late to get a full cancellation, therefore, I would be losing the service which is $100. Since I never signed any documentations there should be no document fees, but they still charged me $249. I did not know by giving my authorazition code that this like a signature (any lawyer out there that can help me with this?).

I really don't care about my $249 at this point; but I want to let everyone know that this company is a scam. They somehow found a loop hole to legally con people




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