- Report: #432283
Complaint Review: TICKETSNOW.COM TNow - Crystal Lake Illinois
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TICKETSNOW.COM TNow
265 Exchange Drive Crystal Lake, 60014 Illinois, U.S.A.
Phone:
800-927.2770
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TICKETSNOW.COM TICKETSNOW.COM ,TNow SCAMMED BY TICKETMASTER AND TICKETSNOW UNDER guise of getting "prime seats" Crystal Lake Illinois
On January 16 the first day tickets went on sale for Wicked musical in Birmingham AL, I went online www.ticketmaster.com at 10 a.m. to order tickets. There was a lot of traffic and I finally got to order tickets. I thought the $188.00 price was high but just thought this was the reg price. I ordered 5 seats , charged to AMEX, for Row M right orchestra. Total of the order was $1,095.00 - $940.00 for the five tickets, $14.95 for the fex ex order which my maid signed my name to when delivered. I was also charged $141.00 "service charge" .
The tickets were delivered while I was away on Jan 20th and a maid signed for them! I had planned to return and not sign for them. I opened the package and saw the $68.00 ticket price!!!!
This makes total per ticket of $219.00 each!
Since that time I have talked to a supervisor at Tickets Now and he said it was a "legal practice" in Illinois and I couldn't do anything about it! Apparently he is right.
I looked at my confirmation email and noticed it was from TicketsNow NOT Ticketmaster and immediately called TicketMaster. At that toll free number I was able to get 5 gets for regular price the next day performance on Right orch row U (a few rows back from the $219.00 tickets!)
I rebutted the charge with AMEX but they said since I clicked yes I accept the charge I am stuck with the cost .
How can a company do this. supposedly these were PRIME seats but I called same day and ordered same tickets a few rows back for $75.00 each.
I have definitely been scammed and would like to help other consumers avoid this. It was like TicketsNow pirated the Ticketmaster website right when they went online. I am LIVID!!!!
Help! Suggestions are Welcome !
Wmb
Birmingham, Alabama
U.S.A.
The tickets were delivered while I was away on Jan 20th and a maid signed for them! I had planned to return and not sign for them. I opened the package and saw the $68.00 ticket price!!!!
This makes total per ticket of $219.00 each!
Since that time I have talked to a supervisor at Tickets Now and he said it was a "legal practice" in Illinois and I couldn't do anything about it! Apparently he is right.
I looked at my confirmation email and noticed it was from TicketsNow NOT Ticketmaster and immediately called TicketMaster. At that toll free number I was able to get 5 gets for regular price the next day performance on Right orch row U (a few rows back from the $219.00 tickets!)
I rebutted the charge with AMEX but they said since I clicked yes I accept the charge I am stuck with the cost .
How can a company do this. supposedly these were PRIME seats but I called same day and ordered same tickets a few rows back for $75.00 each.
I have definitely been scammed and would like to help other consumers avoid this. It was like TicketsNow pirated the Ticketmaster website right when they went online. I am LIVID!!!!
Help! Suggestions are Welcome !
Wmb
Birmingham, Alabama
U.S.A.
