- Report: #414021
Complaint Review: Time Warner Cable - Austin Texas
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Author Confirmed
Why?
Time Warner Cable
timewarnercable.com/centraltx/ Austin, Texas, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Time Warner Cable poor service Austin Texas
There cable TV service is junk. The equipment they give you is 4+ years old and total junk. I got it install and canceled it within a week. Total waste of time and money, Dish is 100% better.
Hpe
potland, Oregon
U.S.A.
Hpe
potland, Oregon
U.S.A.
2 Updates & Rebuttals
Joe
Austin,Texas,
U.S.A.
THEIR INTERNET TECH SUPPORT IS RIGHT ON!
#2Consumer Comment
Tue, January 20, 2009
We had a power surge at our house recently which was NO FAULT OF TIME-WARNER! NOBODY was able to get our computers connected to the internet again. IN THE PAST WHEN I CALLED TIME WARNER TECH SUPPORT, ALL I GOT WAS A RUNAROUND AND A RECORDED MESSAGE THAT HUNG UP ON ME BEFORE I COULD EVEN TELL THEM WHAT WAS WRONG. YESTERDAY, I CALLED THEM WITH THE COMPUTER PROBLEM AND THE AMAZING IT GUY THERE GOT US BACK ON LINE IN LESS THAN TWO MINUTES! THE TECH GUY I TALKED TO REALLY KNEW HIS BUSINESS AND I WISH I HAD GOTTEN HIS NAME BECAUSE WITH ALL THE NEGATIVE THINGS I HAD EXPERIENCED WITH TIME-WARNER IN AUSTIN IN THE PAST, IT WAS A WONDERFUL SURPRISE NOT ONLY TO TALK TO A REAL HUMAN BEING BUT TO ACTUALLY HAVE SOME HELP WHICH WORKED AT SIZZLING HOT SPEED! THANK YOU, ANONYMOUS TIME-WARNER, AUSTIN,TEXAS INTERNET IT GUY! AND THANKS TO THE PERSON WHO HIRED THIS GUY!
Prissy
Atlanta,Georgia,
U.S.A.
Yes
#3Consumer Comment
Tue, January 20, 2009
I totally agree with your thoughts concerning Time Warner and Dish Network. However, the word is THEIR, not THERE.
