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  • Report:  #162462

Complaint Review: Time Warner Cable - Minneapolis Minnesota

Reported By:
- edina, Minnesota,
Submitted:
Updated:

Time Warner Cable
timewarner.com Minneapolis, 55436 Minnesota, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
As a basic Time Warner cable subscriber, I was called by a Time Warner telemarketer asking me if I wished to receive premium cable at no extra charge for two months as a valued customer, with NO strings attached.

I said yes. Afterwards, I received NO correspondence asking me if I wanted the premium service to continue, nor notification that any extra billing would apply.

After ninety days, the premium charges showed up on by direct credit card billing. I called, and the charge was taken off.

I consider Time Warner's telemarketing fraudulent. They should have called me and/or mailed me asking if I would have liked the premium service to continue.

Jason

edina, Minnesota
U.S.A.


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