- Report: #261135
Complaint Review: Time Warner Cable - New York New York
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Time Warner Cable
Queens Blvd & Woodhaven Blvd New York, New York, U.S.A.
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Time Warner Cable "Queens Center Malls" Rude,Conartist,Gypsie,Transian, Queens Blvd & Woodhaven Blvd New York New York
This company is a VERY shady company by greedy company
NY Time Warner
AKA:Roadrunner
AKA:1800 Ok Cable
1.When i made a payment at there payment center located at "queens center malls" there was this asian lady "i think chinese" and after i made a payment she told me a due balance was incorrect and i ask her why she gave me the wrong balance she replay :i didn't
HUH ! you just did so and i ask why she did it and she ignore me "some customer service" and when i press this matter on to find out why they gave me the wrong balance so i wait to speak a sale reps "who also can take a look at your account" and i ask her why this lady the "asian lady" gave me the wrong balance and she reply :she not allow to "what !"
but as i explain of what happen she was more concern about her nail and less about me and the 3rd reps that i spoke to "omfg this guy was saying cost of this and that" but the bottom lines they are scammer "EVERYONE IN THAT OFFICE"
ps:why they need a security guard in that place "pi**off customer" !
2.the customer service lines now i make payment by credit card or cash but on that day i made a payment on my credit card "on autopay" and i made a payment but i call back "20min latter" i spoke to this reps and boys "she is dumb as they come -must be a blond" so i ask her about my payment and i gave my process number and she told me "it will take 5 to 7 days for a post payment"
HUH - my jaws hit the floor and i replay is a credit card "american express" and she say the same thing
so i hang up and i dial back and i waited for another "15 to 25 min" and all of the sudden i spoke to this guy "a indian" with some bad english so i replay the same question and he inform me that "after hearing his indian dribble" my payment is posted
3.the cable box i have a total of 5 and i have this service for 2 yrs now i have to replace my box about "20 times" why made in mexico !
Annoymost
annoymost, New York
U.S.A.
NY Time Warner
AKA:Roadrunner
AKA:1800 Ok Cable
1.When i made a payment at there payment center located at "queens center malls" there was this asian lady "i think chinese" and after i made a payment she told me a due balance was incorrect and i ask her why she gave me the wrong balance she replay :i didn't
HUH ! you just did so and i ask why she did it and she ignore me "some customer service" and when i press this matter on to find out why they gave me the wrong balance so i wait to speak a sale reps "who also can take a look at your account" and i ask her why this lady the "asian lady" gave me the wrong balance and she reply :she not allow to "what !"
but as i explain of what happen she was more concern about her nail and less about me and the 3rd reps that i spoke to "omfg this guy was saying cost of this and that" but the bottom lines they are scammer "EVERYONE IN THAT OFFICE"
ps:why they need a security guard in that place "pi**off customer" !
2.the customer service lines now i make payment by credit card or cash but on that day i made a payment on my credit card "on autopay" and i made a payment but i call back "20min latter" i spoke to this reps and boys "she is dumb as they come -must be a blond" so i ask her about my payment and i gave my process number and she told me "it will take 5 to 7 days for a post payment"
HUH - my jaws hit the floor and i replay is a credit card "american express" and she say the same thing
so i hang up and i dial back and i waited for another "15 to 25 min" and all of the sudden i spoke to this guy "a indian" with some bad english so i replay the same question and he inform me that "after hearing his indian dribble" my payment is posted
3.the cable box i have a total of 5 and i have this service for 2 yrs now i have to replace my box about "20 times" why made in mexico !
Annoymost
annoymost, New York
U.S.A.
