- Report: #1322808
Complaint Review: Time Warner Cable - Palm Springs California
Reported By:
Val Crotty -
Palm Springs, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Time Warner Cable
440 El Cielo Road STE 9 & 10 Palm Springs, 92262 California, USA
Web:
www.timewarnercable.com
Categories:
Business Rating:
(0)
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Time Warner Cable Time Warner supplies substandard quality at premium cost Palm Springs California
Time Warner Cable which is now merging to cover up it;s bad reputation is a leach upn society. I have paid into their service since they became operational in LA in the 1980's The service was $19.95 back then and they promised it would stay that way to eliminate free TV. That was a corporate lie and my service is now $156.27
They raise it every few months and when you call to complain they say we can put you on a 6 month program if one is available. Then the bill goes up again even higher. IT is gouging! many people are on fixed incomes and also homebound with no company except their TV and internet. They are being priced out of any connection with the outside world.
I have been threatening to cancel my subscription for years and they lower it or act like they do not care or say in a month or two there will be specila deals coming up that you can call in for but every time you have to pay more and get less. I decided last time FORSURE if they pulled that on me again I would terminate my account.
So after I was told I would be reduced to $141,93 (still too high) for a year (they promised) I said I would stay. Within 3 months my bill shot up to $156.27 I called oday and asked for the resolution department. I was transfered to a man amed Wade who told me "There were no promotions being offered currently and there was nothing he could do" He did not seem to care one bit but he was honest enough to relay to me that Time Warnr Cable operates that way. That is their SOP to take all they can and give back as little as possible". They have no regad for poor/unemployed/aged or disabled peoples situations. They are jus in the business to extort as much money as they can beings so many people are leaving in droves to explore alternative less expensive ways to get better reception and variety.
Time warner Cable Co is a blight on society and deserves to be broken up and have a class action lawsuit filed against them to repay the millions of dolars they have extorted from the public since they thought they made themselves the only game in town.
The absolute pwer of corporations has reached such an extreem that they are inspiring a recreation of the Fench Revolution. They are an imbaasment to the United States of America and must be reined in before countless people die from not having access to emergency services/information and comunication. This is a very sad time for the American people and never should have reached this far into the pockets of the citizens of this great country.
