Complaint Review: TimeshareMLS - Timeshare Resale Companies - Howard Levene - Orlando Florida

I admit, as the above post by The Timeshare MLS Staff indicates I am not, nor have I claimed to be a consumer advocate. I am however someone who believes the advance fee timeshare resale industry has no merit what so ever. From my experience and the additional information I have learned since then I know there is no question of this. As a result I am doing my best to inform and educate timeshare owners. This is getting much easier since many timeshare owners have already been burned 1, 2,3 times or more by the many companies selling these resale packages. They may not be posting their experiences on forums but that doesn't mean it hasn't happend. As far as a lack of online complaints is concerned, few people who have actually been burned by any type of company will post their experiences online. There are many reasons for this, some are embarrassed, some haven't thought about it, some fell there's no use to, some go straight to the state or federal agencies, some chalk it up to a bad choice and let it go or any number of other reasons. There are still yet others who have been signed up with the company for 5,6, 7 months with no inquiries about their unit and are still holding out hope that by some miracle they will get lucky, very very lucky. These people still realize they've made a bad choice going through an advance fee resale company. The Timeshare MLS Staff states " we protect our customers with a recorded verification that describes exactly what our program entails". A lot of people already realize and for those that don't "Verification" is for the company's protection and not the clients. When Ms. Smith calls back and says Agent Tony said my unit would definitely sell in 90 days I want my money back. Well, the verification dept. is able to play back the tape for Ms. Smith and yes, it states that if the property isn't sold in 90 days we will continue to advertise your property at the company's expense. That is you agreeing to this on the tape isn't it? Yes Ms. Smith replies. Ok, you will not receive a refund, however, you can take comfort in knowing that the $1000 you paid for our service and hasn't brought you any inqueries to date still enables your unit to be advertised on our site, god luck. Now the conversation may not go exactly like that but you get the point--verification equals protection for the company. Plus, verification doesn't record the sales pitch the resale agent has gone through with the customer and all the promises or misleading information they have used to get the client to verification. I urge anyone reading this not to take my word for all I written about this company and this industry. I do stand 100% behind what I have written though. I just suggest call the Florida Attorney General's Office and ask them about this company or principals of it. If anyone wants to contact me personally just let me know and I'll be more than happy to oblige you. I've gotta go now, I'd say it's a safe bet the fine folks at Timeshare MLS have placed their above post on the other sites they eluded to so I've got anwer them on those as well.

Dear Customers, It has recently come to our attention that a former business partner is reporting libel about our company and our sales methods. We would like to formally advice you that we believe Gary from Gray, Tennessee, intention is to damage our companies reputation. His stories are entirely one sided and slanted. If you have found this post then you have also found Gary's' other posts, and you might have noticed that he is 95% of any complaints. Gary was not a customer of ours nor does he realize the dedication we have to our customers. Gary is upset of his misfortune and blames our company. We are working with a very experienced law firm that specializes in internet defamation, libel, and extortion. We have been advised we have a strong case. We understand that in order to attract timeshare buyers and renters to our inventory we must protect our reputation. We have over 1,100 networked brokers that have access to our inventory and that number grows every week. We have posted a discredit of Gary to some of the reports, and, as you will see, he is no consumer advocate. Wherever Gary has posted on the internet we have followed and have noticed he is one of very few posting a negative experience in regards to our company. To date we have not lost the trust of one advertising and marketing agreement with our clients, and we plan to keep it that way. As you are aware, we protect our customers with a recorded verification that describes exactly what our program entails. If you have any questions in regards to the listed reports please contact our Customer Service department: TimeshareMLS.org Customer Service Department 321-251-4607 Option 1 M-T 10-6 EST F 9-5 EST Thank you, The Timeshare MLS Staff