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  • Report:  #177015

Complaint Review: Tivo - Alviso California

Reported By:
- Fredericksburg, Virginia,
Submitted:
Updated:

Tivo
2160 Gold Street Alviso, California, U.S.A.
Phone:
212-446-1878
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I followed all written instructions regarding my rebate from Tivo, Inc. which I purchased at Costco Wholesale. I did online preregistration, installed my system, bought my membership, and then mailed my rebate form, UPC, and receipt. I have copies of this material. I called Tivo Rebate Office to find out why rebate was not received and they said I did not follow the terms. They also told me there was nothing they could do. I feel ripped off.

Elizabeth

Fredericksburg, Virginia
U.S.A.


4 Updates & Rebuttals

Stephen

Vancouver,
Washington,
U.S.A.
Sounds familiar...

#2Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing. You will have to continue to badger and cajole-eventually they give in. Its a numbers game,many,many people give up and let them have their way...I hope you dont. Good luck.


Stephen

Vancouver,
Washington,
U.S.A.
Sounds familiar...

#3Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing. You will have to continue to badger and cajole-eventually they give in. Its a numbers game,many,many people give up and let them have their way...I hope you dont. Good luck.


Stephen

Vancouver,
Washington,
U.S.A.
Sounds familiar...

#4Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing. You will have to continue to badger and cajole-eventually they give in. Its a numbers game,many,many people give up and let them have their way...I hope you dont. Good luck.


Stephen

Vancouver,
Washington,
U.S.A.
Sounds familiar...

#5Consumer Suggestion

Sun, February 19, 2006

Elizabeth-thousands of subcribers to Tivo products through Directv are having simular experiences...it took me 4 mos to finally recieve a "credit" on my account,which is different from a rebate, for sure, but I guess better than nothing. You will have to continue to badger and cajole-eventually they give in. Its a numbers game,many,many people give up and let them have their way...I hope you dont. Good luck.

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