Cross
Marietta,#2REBUTTAL Owner of company
Wed, December 18, 2013
My daughter had a automobile loan through TJ lenders. She ran into some finacal difficulties and it caused her to get very stressed out. During this she had an asthma attack which caused her to be hospitalized. TJ lending claims they called the hospital and was given the information my daughter had been discharged on a certain date, which was a lie. First of all there is Hippa law, they cannot give out any personal information on anyone. They can have a law suit against them.
To make long story short my daughter had to go back to the hospital for a follow up. They assummed she was lieing. My mother and i both got on the phone and tried to talk to them about it and work out something. Aside from the office personel we spoke to (Megan). Which may not be her real name. Her so called office manager took over the phone call ,claiming to be named Sherry. Who was very rude and used profanity to my mother and me as well. She also used racial profileing.She made comments about us and does'n even know us.
I work with people every day there is no reason for a person to be rude nor try to profile someone because of their race. There is alot more to my story these people are dirty and low dow and have no human compassion. I would advise anyone that my go through struggles you cannot predict.Don't deal with this loan company. They are roofless.
They even left my daughter and grandkids stranded on the street like trash, for anything to happen to them. The only thing they cared about was getting the vehicle. I don't even want her to try and get the car back . I know people have a job to do,but there is a such thing as over doing your job. Besides they wouldn't have a job if it wasn't for people going through struggles and then they want to talk to people and treat them like dirt.
How do they sleep at night knowing the things they do to people. They took my daughters car for one payment, wasn't even 30 days over the due date. Anyone out there having a hard time with credit problems don't deal with this company. Also go on the enter net they have some other issuses, aganist them in court. Laws that have been broken. I wish we had done our research on them .
There should be something done to people like this, no one should ever be treated or talked to the way these people spoke to us. "Remember this companies name TJ lending" if you purchase a vihicle ask what loan company they use please be careful people.