- Report: #1221501
Complaint Review: TJ Telemarketing - Internet
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Author Not Confirmed
Why?
TJ Telemarketing
Internet, USA
Phone:
888-802-6998
Web:
www.tjtelemarketing.com
Categories:
Business Rating:
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TJ Telemarketing Paul and Chuck Schiedler unfair lead practices, lied about information on leads and type of leads I would be getting Springfield Internet
When I first spoke with TJ Telemarketing on the phone, Paul, the owners son, told me that the leads where for business owners in the area interested in life insurance and retirement planning. When I got my first lead order on 12/10/14 after reviewing the leads, I called Paul on the phone to complain about the order. The first lead said owner but in fact it was not a business owner, he had a separate job and his wife did cleaning on the side. The 2nd lead, was a business owner but was not interested at all. When I outright asked him if he requested information, he told me that he just wanted to get the lady off the phone and wasn’t interested which is what he said to the rep. He didn’t give her any information, the lead was blank . The third lead in that batch was leasing manager but I’ve never been able to contact that number to verify. The 4th lead was for an office assistant (not an owner or manager) and again they didn’t get any information. The 5th lead was for a Subway store, I would not consider that a small business. Right from the start, I was very concerned and expressed my dissatisfaction to Paul. He then told me that I misunderstood, that these leads where business owners and managers. I never realized that until this conversation, in fact he told me business owners would be more. As I continued to receive the leads, I was disgusted with the leads. On 1/15/15, I finally had enough and asked for a refund. They of course said no, so I decided to filed a complaint with the BBB and dispute the charge with AMEX. When I went to the BBB, I was shocked to read that someone had the exact complaint as me. For some reason, I don’t think this is a coincidence. AMEX has not issued a refund and I am not seeking help from the State Attorney's office and anyone else who can help me.
