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  • Report:  #190511

Complaint Review: TLG GREATFN TRILEGIANT.COM BUY.COM - Trumbull Connecticut

Reported By:
- Medford, New Jersey,
Submitted:
Updated:

TLG GREATFN TRILEGIANT.COM BUY.COM
P.O. Box 1029 Trumbull, 06611 Connecticut, U.S.A.
Phone:
877-488-9480
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I made a purchase on Buy.com and was offered a $25 rebate. I clicked but could not get a rebate. Did not realize that I was enrolled in some kind of membership. When I got my credit card I had spent $9.99 on over stock as the credit card was from Overstock.com. I paid the amount,but now this week I saw that for last three months they have been charging me $9.99 for last three months. And I made the payment as I did not want to pay late fee. I called the credit card company to clear the confusion,but they told me that TLGGREATFUN has been charging me this amount .

I tried calling both GREATFUN and parent company TRILEGIANT and got a "call back during business hours" message. I sent an email and got a response saying that when I tried to get $25 I was automatically enrolled as a member. I asked them to cancel my member ship and asked a explanation as how till now I never got a letter or email saying that it will cost me $9.99 per month for the membership and what services they were offering. I have not used any of their service as I was not even aware of this. They have charged me total of $29.77 unauthorized.

I have asked them to refund,and I am still waiting...... Looks like this company is a big fraud.I think in America this high way robbery. Hope lot of people should stop buying from Buy.com and Gratfun. Better business should look into this matter.

Thanks

Lata

Medford, New Jersey
U.S.A.

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