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  • Report:  #317232

Complaint Review: TLG*Great Fun - Norwalk Connecticut

Reported By:
- Fremont, California,
Submitted:
Updated:

TLG*Great Fun
100 Connecticut Ave. Norwalk, 06850-3561 Connecticut, U.S.A.
Phone:
203-956-1000
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been battling TLG*Great Fun via the CT Better Business Bureau. I purchased some movie tickets through Fandango.com and was stupid enough to click on the survey button at the bottom of the page after my transaction was complete. I don't recall ever being sold anything if I filled out the survey, I just thought it was Fandango's way of guaranteeing they were providing good customer service. That said, I never saw the name TLG*Great Fun nor any of the other names is goes by on this survey. However, by completing it I unknowingly enrolled myself with TLG*Great Fun.

I never received any confirmation of services nor did I get any services rendered by TLG*Great Fun. How I did find out was looking at my credit card statement and there was this unknown charge. I called the number provided on the bill and it was disconnected.

I immediately contacted my credit card company and filed a complaint and contacted the CT Better Business Bureau on the web. Fandango and TLG*Great Fun are defending themselves and refusing to admit any mistake or wrong doing on their parts.

Everyone with a complaint about this company should contact the CT Better Business Bureau and not let this company and those who use their services (like Fandango) get away with their scams. Visit Affinion.com and look up Great Fun, these are the services you are supposed to receive for your money. Remember, when purchasing anything on line, don't forget to read the small print and don't click on any of the surveys. Always review your monthly credit card statement.

Paula

Fremont, California

U.S.A.


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