Searching for honesty
Fuquay Varina,#2Author of original report
Fri, January 30, 2009
I phoned the company, talked with a representative, got some run-around, then asked for a supervisor who promised that the charges about which I complained would be credited back to my charge card. "Search for honesty" paid off, and I appreciate the company's fast action (pending seeing the credit on my bill, of course.) Nevertheless, I still do not like one company allowing links on its web site to other web sites that lead to this kind of confusion. I always check my charge statements item by item, but I wonder how many trusting souls are duped, how many people not adept in caring for their finances do not notice charges or do not know how to demand corrections and end up paying such charges. A good rule: Always check statements item by item and compare with receipts. When discrepancies are noted call the credit card company AND the company making the charge and demand corrections in a timely manner. If satisfaction is not received, notify the Better Business Bureau and the state Attorney General. Further, always read the fine print and do not click on any strange links or buttons. "Who knows what evil lurks behind strange buttons!"