- Report: #1068817
Complaint Review: tmart.com - Internet
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Author Not Confirmed
Why?
tmart.com
Internet, Hong Kong
Web:
www.tmart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
tmart.com TMART Prices too good to be true, and they are www.tmart.com Internet
Tmart ships shoddy goods and provides poor customer service.
I bought an MP# player. It was cheaply made and did not work from the outset. After numerous attempts through their website I was eventually offered the option to send it back. I paid postage and sent it to their local logistics site, and then they denied receiving it.
Several months after the purchase, I am out the initial purchase price and the postage to return the item, and still no refund. This is no longer worth my time and effort, but a warning here to anyone considering buying from Tmart: DON'T !!!
ps Lloyds Bank Mastercard provided no backup. My prior experience iwth American Express has been much better. Moral of the story: if an online merchant doesnt allow you to use a payment service that back the customer, like like American Express, then they may not be a merchant with which you want to deal.
