- Report: #819249
Complaint Review: TNT EXPRESS - Internet
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Author Confirmed
Why?
TNT EXPRESS
Internet, United States of America
Phone:
1-800-558-5555
Web:
www.tnt.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TNT EXPRESS BAD COMPANY Internet
We used TNT Express to deliver a package to BUENA PARK CALIFORNIA USA. The package end up delivered to Washington instead.It was a big headache for us. And they refused to give us a refund.
Certainly I would never recommend TNT to anyone . I will never use TNT. A company that doesn't know the difference between Washington and California and it charges next day shipping for a shipment that would arrive after a week and the shipper would have to fallow up with TNT and Fedex daily to get his shipment delivered to the correct address.
If you like headaches , This would be the best company for you
Certainly I would never recommend TNT to anyone . I will never use TNT. A company that doesn't know the difference between Washington and California and it charges next day shipping for a shipment that would arrive after a week and the shipper would have to fallow up with TNT and Fedex daily to get his shipment delivered to the correct address.
If you like headaches , This would be the best company for you
1 Updates & Rebuttals
Citizen
Los Angeles,California,
Defense of TNT
#2UPDATE Employee
Thu, July 11, 2013
To the person that submitted this complaint, I certainly understand your frustration as at TNT we treat each and every package as it was our very own. However as in each and every company we are prone to mistakes and in this case a mistake was made. I am sure that the level of disappointment was at a very high and you felt that you were not treated fairly. For that I personally apologize. Our aim as a worldwide company is to satisfy every customer that uses our service. Once again my apologies for the poor customer experience that you had and we would love to have your business back. Thank you.
