A Licensed Optician
Cleveland,#2Consumer Comment
Thu, March 14, 2002
When you called the Optical to obtain your prescription, you were not lied to by the receptionist. It is illegal in most states for anyone(especially if they are not an optician) to give out an RX over the phone to anyone besides a Licensed Optician....you ARE NOT A LICENSED OPTICIAN, therefore the receptionist cannot release the RX to you. The contact company that offered the cheap contacts probably does not employ Opticians either, therefore we cannot give them the rx via phone either. You could go in and request a written copy of your RX, they must give you that UNLESS the RX is expired and then they don't have to give you squat! The doctor is probably NOT purposely avoiding you....he is probably really with patients...that is their job to see patients every 15-30 minutes non-stop until they leave for the day. Nicely call and aske the receptionist to have a written copy of the rx for you to pick up..give them 48hrs to do so!!!