- Report: #1445437
Complaint Review: total home protection - Nationwide
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Author Not Confirmed
Why?
total home protection
Nationwide, United States
Phone:
1-800-545-0402
Web:
N/A
Categories:
Business Rating:
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total home protection They do not pay for repairs Nationwide
We have had 3 requests for service in the year we've had this warranty. Fridge: covered first part, when new part put in still not working, and they tried to say the new part fried the circuit board so not covered, but because the fridge never work with new part either they approved EVENTUALLY. Bath tub mixet: they would not cover because it was in the wall, $600 out of my pocket. AC unit: the compressor(19 years old) quit working, unit has been maintained very well, shorted to ground.
They say that happens because of power surge (breaker didn't trip), low freon (you can't test with unit not running), acid in freon(happens whenever compressor shorts), lack of maintenance. they would not cover $2600 out of my pocket. So talking to repairmen they say this company will find a way out of paying for anything that is over a couple hundred dollars. DO NOT GO WITH THIS COMPANY. Unless you can pay out of pocket for repairs.
