- Report: #1402094
Complaint Review: Total Quality Logistics - Cincinatti Ohio
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Total Quality Logistics
Cincinatti, Ohio, USA
Web:
www.tql.com
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Total Quality Logistics TQL Total Quality Logistics TQL WILL Cheat You; It's Only A Matter Of Time Cincinatti Ohio
Total Quality Logistics WILL rip you off. Just give them enough time. After the first sixty days, they will rip you off in small amounts like $200 to $1000 by cheating the trucker out of payments that he is 100% entitled to. If the trucker asks for payment which was promised in writing, the broker will make up lies about the trucker and tell the manager that the trucker violated the contract or stole something when the trucker did not. So they make up lies and threaten to terminate the contract only because the trucker asked for payment for charges that he is 100% entitled to. If they broker's threat to get your contract terminated by lying about you doesn't scare you away from asking for payment to which you are entitled, the company employees will refuse to pay you for totally ridiculous reasons. Any time the trucker simply asks to be paid in accordance with the written agreement, be prepared for TQL employees to accuse you of lying or stealing. If you keep doing business with TQL on the belief that this problem was just one bad broker, be prepared to be ripped off again and again because they are all bad brokers at TQL and the TQL employees believe whatever lies the brokers make up.
In any given 12 month period, TQL will easily deceive a trucker out of thosands of dollars for totally ridiculous reasons. The brokers often post loads on the load board that give the wrong pick up location. Their brokers call you aggressively so that you can easily get 40 calls per day with TQL brokers randomly wanting to know if you have a truck in a certain city even though you don't have a truck posted. This excessive calling makes it very difficult to do your job so we have to block TQL calls sometimes and this is a common complaint about TQL from everyone in the industry where other truckers tell me that they won't contract with TQL just because they call all the time and some of their brokers are so aggressive that they will verbally attack you because you don't want a load that they want to sell you. Really bad company.
2 Updates & Rebuttals
Volcano
Missouri,United States
Don't Believe These Jokers - I called like they said and they had no idea why I was calling
#2Author of original report
Sun, February 25, 2018
These jokers will say anything on the internet like "we understand your frustration" but in reality they don't understand anything and only love to cheat you.
TQL Support
Cincinnati,Ohio,
USA
Update
#3UPDATE Employee
Mon, September 25, 2017
We understand your frustration, our claims team is working to resolve this issue. If you would like to discuss this with our claims team, or have any more information that can help with this, please call us at 800-580-3101 ext. 69851
