- Report: #139205
Complaint Review: TOYGLOBE.COM - St Laurent H4S 1S1 Internet
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Author Confirmed
Why?
TOYGLOBE.COM
5455 Vanden-Abeele St St Laurent H4S 1S1, H4S 1S1 Internet, Canada
Phone:
514-856-1555
Web:
N/A
Categories:
Business Rating:
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TOYGLOBE.COM ripoff St Laurent Quebec Internet
I placed 2 orders with toyglobe.com. 1 order was 90282 in the amount of 20.23 and the 2nd order was 90061 in the amount of 25.23. I have been given the run around on when these figures would ship: I had to call them and was lied to on several occasions. Also , I demanded a refund and still have not heard anything back and this has been going on for almost 3 weeks.
Joe
schaumburg, Illinois
U.S.A.
Joe
schaumburg, Illinois
U.S.A.
2 Updates & Rebuttals
Timothy
St-Laurent,Quebec,
Canada
Products Delivered as per Pre-Order Policy
#2UPDATE Employee
Mon, May 30, 2005
UPS Track by Tracking Number View Details Status: Delivered Delivered on: 21 Apr 2005 18:04 Signed by: WHITE Location: RESIDENTIAL Delivered to: SCHAUMBURG, IL, US Shipped or Billed on: 18 Apr 2005 Tracking Number: 1Z 3RV 858 DL 9044 803 6 Service Type: STANDARD Weight: 2.00 Lbs
Jade
St. Laurent,Quebec,
Canada
Pre order items..Have you read our shipping policies?
#3UPDATE Employee
Mon, April 18, 2005
Hello Joe, I just did a quick search on your order numbers and I see here that your order was not even charged until April 4, 2004 and our shipping policy says that we have from the day your credit card is charged, 7 to 10 BUSINESS days in order to ship your product. In your complaint you say that you have been lied to and blown off for 3 weeks, your order hasn't even been placed for three weeks. Today is the exact 10th day of 10 business day time frame we have allotted ourselves. If for some reason I can't get a tracking number to you by the end of the day today, I will issue you a refund. Thank you, Jade Winters
