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  • Report:  #503913

Complaint Review: TOYGLOBE.COM - Internet

Reported By:
torched - evansville, Indiana, USA
Submitted:
Updated:

TOYGLOBE.COM
TOYGLOBE.COM Internet, United States of America
Phone:
5143328699
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

I ordered a 16" electronic star trek ship called the cage version made by diamond select toys on july 12th 2009 toyglobe.com sent out a package that i received on august 5th containing the wrong ship.I contacted toyglobe.com about sending it back for a refund since it took them 3 weeks to send me what they did which was the wrong item i ordered.I sent the item back to them on august 12th in the same condition i received it brand new unopened.Now it is october 3rd 2009 and i have yet to receive my refund,although they have said will place it back on my card,or that they have and nothing ever shows up from them.



Here are the mssg's i have received from TOYGLOBE.COM 



august 8th 2009



Hello James. Send it back, make sure you put a note in the box. I will take care of it asap.

For any further inquries please refill the form to ask another question. We will get back to you as soon as possible.

-ToyGlobe.com Staff



august 10th 2009



Hello James. No problem. Once I have it I will refund asap.

For any further inquries please refill the form to ask another question. We will get back to you as soon as possible.

-ToyGlobe.com Staff



september 2nd 2009



Hello James. Sorry for the delay. I will refund your card this week. Thanks for all your patience.

For any further inquries please refill the form to ask another question. We will get back to you as soon as possible.

-ToyGlobe.com Staff



september 18th 2009



Hello James. I just refunded your card. It will show on your side within 48 hours (weekend not included). Sorry for the delay. Thank you for your patience.

For any further inquries please refill the form to ask another question. We will get back to you as soon as possible.

-ToyGlobe.com Staff



TOYGLOBE.COM has not refunded me anything as of today october 3rd 2009 and i check my bank acct daily.



This has to be one of the most dishonest company's out there and my hope is they get shutdown.



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