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  • Report:  #657511

Complaint Review: Toyota of El Cajon - El Cajon California

Reported By:
anonymous - , , United States of America
Submitted:
Updated:

Toyota of El Cajon
965 Arnele Ave. El Cajon, 92020 California, United States of America
Phone:
619-270-3000
Web:
toyotaofelcajon.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Buyer Beware.  This dealership is known to "pack payments".  This means that they will give you an inflated monthly payment during negotiations so that the person typing your paperwork can use that "extra monthly amount" to include a warranty and other aftermarket items while only increasing your vehicle monthly payment by a few dollars (or sometimes even lowering it).  A way around this deceitful practice is to ask for your installment contract to be printed as soon as you go into the finance office (that's what I do) so you can see all the numbers right in front of you before you sign anything.  Make sure you check the interest rate, payment and number of payments and also to see if anything was added into the product lines.  I do know that if these deceitful practices continue, the DMV may investigate this dealership's practices.  But until then, be a smart shopper and ask for your retail contract up front. 



3 Updates & Rebuttals

Karl

Highlands Ranch,
Colorado,
USA
"SLUDGE POEM 2"...

#2Consumer Comment

Wed, November 03, 2010

is available at this site.


*Just type in 281113 and that will take you to it.


P.S. Toyota Corporation and most of its dealer network in the USA have their foundations solidly built on lies, deception, trickery, & manipulation. Toyota Corporation and its network of dealers in the USA are a direct reflection of this country.

WELCOME TO THE USA- ONE BIG LIE

********************************* Lie Alert *********************************

*Anyone can 'Google' this- THERE IS NO GAS SHORTAGE, and go to the BusinessWeek article and read the comment that was posted on May 31st 2008 at 9:13 PM. 
(It appears on, or around, 'Page 10' in the comments section.)
That comment was posted four months before the 'Collapse' of our economy in September of 2008. 

Thank You


Michelle

El Cajon,
California,
U.S.A.
Please contact Guest Relations Manager at Toyota of El Cajon

#3UPDATE Employee

Tue, November 02, 2010

Hello,

My name is Michelle Candelaria and I am the Guest Relations Manager for Toyota of El Cajon.  I have been a long term employee going on 7 years.  This is a family owned business ran by good people.  Not to mention 2 time winner of the Better Business Bureau Torch Award for Business Ethics.  I am not aware of any type of complaint or customer concern of this sort.  I would love the opportunity to discuss this matter at your earliest convenience.  Please contact me at (619) 270-3195.  I would like to have any facts that you may have to address this concern. 

Sincerely,

Michelle Candelaria

[email protected]

 

 

 


Karl

Highlands Ranch,
Colorado,
USA
"SLUDGE POEM 3"....

#4Consumer Comment

Tue, November 02, 2010

is available at Ripoff Report #406383 in the consumer comments section.


*Just type in 406383 and it appears at 'Consumer Comment #3', which was posted on January 1st, 2009.

Thank You

Write a poem- they'll all know him.

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