- Report: #465005
Complaint Review: TPG Rewards - NY New York
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Author Confirmed
Why?
TPG Rewards
111 John St-27th Flr NY, 10038 New York, U.S.A.
Phone:
800-838-4550
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TPG Rewards Failed to honor a movie coupon they produced NY New York
I received a movie ticket this company issued to one of their sponsors redeemable for a free movie viewing at participating theaters. The value was up to $12.00. When I attempted to use the coupon the theater informed me the "code" was invalid and thus they would not honor it. I contacted the company, TPG, immediately and was questioned about if the theater attendant entered it properly (like I had any control over that). I simply wanted a replacement or a check for the $12 value of the coupon. After repeated assurances that this would be taken care of by a Candice Brooks (VP of Operations), it is almost 100 days later and I still have yet to receive my replacement coupon or check!
Without a doubt a very poor customner service experience!!
Gregory
Hooksett, New Hampshire
U.S.A.
Without a doubt a very poor customner service experience!!
Gregory
Hooksett, New Hampshire
U.S.A.
