- Report: #1310173
Complaint Review: TQL - Milford Ohio
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Author Not Confirmed
Why?
TQL
1701 edison dr Milford, 45150 Ohio, USA
Phone:
1800-580-3101
Web:
www.tql.co.
Categories:
Business Rating:
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TQL Total Quality Logistics #1 most crooked Brokers in the nation. Illegally run business Milford Ohio
Before I even started hauling loads for TQL, I've read some scary insurance claim stories that almost always involved none other than TQL, but as a new carrier starting out I had to get revenues coming in and I gave TQL a shot (grave mistake and lesson to be learned). I did multiple loads for TQL with on time pick ups and on-time deliverys and I was starting to like them. On around May 2014, I did a load for them from Cali to MA. I did as I was told to run my reefer on 35 degrees continuous and pulped the products fine, once I got to my delivery on MA the receiver took off the load and said it was reading hot, they put "under protest" on the bills and sent me out. I went to carrier transicold to get a reefer download and they did a complete inspection on my unit (BTW me only being a the only driver and owner I made sure my reefer was well taken care of), once the mechanics did inspection and downloaded the reading, they found NOTHING wrong with my unit, but TQL already started accusing me of running cycle on the load, guess what? The reading said "CONTINUOUS", I sent my insurance all the documents and they investigated and found out they wouldn't cover the $13K claim because they found nothing wrong on my end. TQL ended up withholding 7200$ from previous other loads, they have the most careless employees you can imagine from the claims dept to all their other do called specialists, me being a small carrier I ended up leaving them my 7200$ and not ever haul for them, 2 yrs later in June of 2016, TQL is trying to sue me for $13K, guess what TQL? I gave you guys my respect and kindness and you guys have mistaken that for weakness, I'm gonna stand up against you crooks and I'm also gonna get a lawyer. You guys have done this to countless small carriers, I'm gonna truly expose your company for what you really are, unprofessional business folks and I will not allow your billion dollar company to bully me anymore, I enjoy my job and the freedom it gives me, and you ppl have made it a living hell. Thanks alot.
3 Updates & Rebuttals
bob
houston,Texas,
USA
tql
#2General Comment
Fri, December 23, 2016
tql is a joke i wont take a load for them i had a run in with them that was something like yours they tried to sue me it didnt work out for them
Mutually beneficial resolution? Are you kidding me
#3Author of original report
Wed, June 08, 2016
You guys haven't done anything or even tried to reach a mutual resolution, all you have done is bully and lie, I'm not gonna put up with this fake bogus kindness you guys portray on the internet, you guys haven't even attempted to reach me by phone for any mutual resolutions because you know you're in complete error on how this situation got handled, not only have you guys kept quiet silently for 2 yrs for any mutual resolutions after you stole 7200$ from me, but now you guys are stabbing me in the back with this and you know your wrong, I'm not putting up with your crookedness any longer, I will get a good lawyer and win.
TQL Support
Cincinnati,Ohio,
USA
Thank you
#4UPDATE Employee
Wed, June 08, 2016
Thank you for voicing your concerns. While we are unable to comment on pending litigation, TQL is committed to maintaining a positive working relationship with our valued carriers, and makes every effort to reach a mutually beneficial resolution when a dispute arises.
