- Report: #1310850
Complaint Review: Tracfone Wireless - Nationwide
Reported By:
Peggy Denise Henderson -
Longview, Texas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Tracfone Wireless
Nationwide, USA
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tracfone Wireless Straight Talk Wireless Consumer that purchased their Straight Talk &45 card Nationwide
Report Attachments
Purchased a Straight Talk $45 card on 5-31-16 at a local Wal Mart along with a $19.99 phone. The card was installed that Tuesday. Only used maybe 3 minutes to check accuracy of installation. The next day phone went haywire & was returned for refund. Card was not refundable & now representative says card has no credit because it was installed! That's a huge rip off for my measly budget! I'm not happy at all!
2 Updates & Rebuttals
Consumer133
Eau Claire,Wisconsin,
USA
Precise and to the point
#2REBUTTAL Owner of company
Thu, February 02, 2017
Straight talk Made $45.00 off of you and off of me. They have an ivory tower in Miami and put their lack of customer service over in the Philippines where they avoid taxes and having to deal with customers, Try to call their corporate office and where do you end up? The Phillipiens. Walmart should be ashamrd to evem have this company in their stores. Straigh talk could give a rats a** if you are a satisfied consumer or not. They want your Money though.
Tyg
Pahrump,Nevada,
USA
Common Knowledge....
#3General Comment
Sat, June 11, 2016
While unfortunate for you, the reality is that its NOT a ripoff and YOU purchased prepaid airtime. Meaning its NOT refundable. PERIOD! Its only a ripoff to YOU because YOU dont get your way. Prepaid airtime is non refundable and its common knowledge. Much like you cannot return opened software, only exchange it. Its a common knowledge issue. Im sure YOUR issue was something minor but due to your ignorance YOU didnt know what to do, so YOU return the phone instead of addressing the problem. YOU ASSUME that everything is equal and YOU would be able to get ALL of your money back. Its NOT on the ppl who sold it to inform YOU of something that is common knowledge.
