- Report: #1420812
Complaint Review: TRACFONE - Plainfield Indiana
Reported By:
Dolores -
Placerville, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
TRACFONE
2675 Reeves rd suite 190 Plainfield, 46168 Indiana, United States
Phone:
1-800-867-7183
Web:
INGRAM MICRRO- MOBILITY RETURN CENTER.
Categories:
Business Rating:
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TRACFONE NONE I returned cell phone they said they didn't receive it. Plainfield Indiana
The first cell i ordered did not work i returned and was sent the second still could not get connected.
tracfone sent the return box and the Fedex envolope but not lable with the tracking bar so i made up my own label and sent it days later i called fedex to check they could not track without the tracking bar was told it was mostly sent to them.
I called tracfone was told they did not receive it they could not track the pkg i said they were responsible for not sending the right return lable for the return was told it was lost some were but could not trace it with out the tracking bar.
so i'm out of $91.00.
thank you,
sincerely,
dolores valenzuela
1 Updates & Rebuttals
Tracfone
United StatesTRACFONE NONE I returned cell phone they said they didn't receive it. Plainfield Indiana
#2UPDATE Employee
Thu, January 18, 2018
Hi Dolores, This is Mellannie and I work with TracFone Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2qdrKHH. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. We are looking forward for your concerns to be resolved. Thank you. Mellannie TracFone Wireless
