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  • Report:  #1272928

Complaint Review: tracphone - Medley Florida

Reported By:
Billy - Pensacol, Florida, USA
Submitted:
Updated:

tracphone
9700 N.W. 112th Avenue, Medley, 33178 Florida, USA
Phone:
(800) 867-7183
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

4000 BBB complaints speak volumes about tracfone. They sold me sim cards I did not need and would not work on my phone.  I contacted the office in Miami who told me to send the parts back and wait 30 days for a refund.  I returned parts via registerd mail, now 60+ days, no refund, no return of my property, will not return my calls or emails.   Every person I talk to at the customer service number wants me to repeat my complaint over and over.  I have filed BBB complaint and will file FCC, and Fl Dept of Consumer Affairs Office as well as every social media site until Tracphon returns my money, or my property.



1 Updates & Rebuttals

TF01

Florida,
USA
tracphone ripped off by tracfone. 4000 BBB complaints speak volumes about this Miami scam. They sold me parts for my phone, then told me they would not work asked me to ship them back to them in Miami

#2UPDATE Employee

Mon, January 04, 2016

Hi Billy,

Good day.



We are sorry for the inconvenience. If the issue has not been addressed yet, please send us an email to [email protected] or you can chat with us live @ http://bit.ly/18WfOoC.

Thank you.

 

Julie

TracFone Wireless

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