- Report: #66652
Complaint Review: Trans Union Credit Reporting Agency - San Louis Obispo California
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Author Confirmed
Why?
Trans Union Credit Reporting Agency
100 Cross St. Ste. 202 San Louis Obispo, 93401 California, U.S.A.
Phone:
800-493-3292
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
True Credit Report Aka Trans Union Credit Reporting Agency ripoff stated online they could not provide my credit report, as my address was showing innacurate. I cancelled the service and they charged me anyway! San Louis Obispo California
I called the number on my bank statement, and the first agent said, "you did not order anything so therefore, we could not have charged you". He insisted this was so, after I explained the details on my statement reflected his phone number, and the exact price of his service taken out of my account.
I then asked for his supervisor, whom he informed me would say the same thing..."we cannot refund you as you did not order anything". The supervisor Gary Edward said he cannot see that his company charged me either, so I will have to copy my bank statement and send it to an address in San Louis Obispo, with a letter explaining I wanted a refund. Since I do not have a fax maching or a printer, he suggested I go to an internet cafe, to get a copy. The price of the credit report? Just 9.95. Sounds simple doesn't it? This company offers nothing but horrible and rude service.
Sherry
Las Vegas, Nevada
U.S.A.
I then asked for his supervisor, whom he informed me would say the same thing..."we cannot refund you as you did not order anything". The supervisor Gary Edward said he cannot see that his company charged me either, so I will have to copy my bank statement and send it to an address in San Louis Obispo, with a letter explaining I wanted a refund. Since I do not have a fax maching or a printer, he suggested I go to an internet cafe, to get a copy. The price of the credit report? Just 9.95. Sounds simple doesn't it? This company offers nothing but horrible and rude service.
Sherry
Las Vegas, Nevada
U.S.A.
