- Report: #262564
Complaint Review: Transamerica - Compton Delaware
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Author Confirmed
Why?
Transamerica
801 West Artesia Blvd. Compton, 90220 Delaware, U.S.A.
Phone:
888-628-3247
Web:
N/A
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Business Rating:
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Transamerica - Autoparts Warehouse - Transamerican Auto Parts ripoff Did not refund money upon documented return of incorrect parts received Spoke to 8 different employees refunding refund all of whom advise same useless information "I will be notified within 48 hours of refund status to credit card." Compton California
I returned incorrect auto part (order # 2960600) via company return policy with RA#4-550036 on 6/13/07. After calling company and speaking to the following:
6/20 Ryan
6/26 Ava
6/29 Leo
7/9 David
7/17 Frederick
7/23 Paul
I was advised repeatedly that I will get an e-mail notice of my refund status within 48 hours, but the company policy is that refunds to credit cards take up to 30 business days. There was never a question of the part not being received (Fed EX Tracking # 348972310003125), but only the same consistant rely. I have asked to speak to the owner or supervisor with each call, only to be left on hold for periods exceeding 30 minutes.
Vinnie1020
East Rutherford, New Jersey
U.S.A.
6/20 Ryan
6/26 Ava
6/29 Leo
7/9 David
7/17 Frederick
7/23 Paul
I was advised repeatedly that I will get an e-mail notice of my refund status within 48 hours, but the company policy is that refunds to credit cards take up to 30 business days. There was never a question of the part not being received (Fed EX Tracking # 348972310003125), but only the same consistant rely. I have asked to speak to the owner or supervisor with each call, only to be left on hold for periods exceeding 30 minutes.
Vinnie1020
East Rutherford, New Jersey
U.S.A.
