- Report: #1055031
Complaint Review: TRANSFIRST - BROOMSFIELD Colorado
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Author Not Confirmed
Why?
TRANSFIRST
SUITE 100 12202 AIRPORT WAY, BROOMSFIELD, 80021 Colorado, USA
Phone:
800 654 9256
Web:
WWW.TRANSFIRST.COM
Categories:
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TRANSFIRST LIED ABOUT TERMS OF CONTRACT BROOMSFIELD Colorado
I currently have a contract with transfirst, the only reason I left my old company were the rates Transfirst promised and to save the company money. I told the reprsentative that I do not want a contract, been burned before by them, and if Transfirst is that good, you will have us to do business with for a very long time. He said that the company wants a contract and it is only for a year. Did the transfirst application, not to my knowledge was I signing a 3 year contract, there is no wording on the application that stated time frame. I did not know this at the time of signing. Later I had a desirable rate from another company and was going to wait till the year was up and mailed a nonrenewal letter to the Transfirst, and that is when i found out that; on the 4th page of the fine print in version 8.0412 of the website documents html, they state that it is a 3 year contract.
My representative totally lied to me, and because of that fraud, I might be forced to stay with a company that is less than desirable when it comes to business, bad way to start a relationship. My rep. was there to uphold the company and what it stands for. My rep no longer works for this company.
I also put a call into a lawyer as the fine print of the length of time on the contract, is only on the website of transfirst, all language has to be forth coming and set, in a contract, I believe the way the application is written that you can not be unclear to the terms, and this contract definitely was.
So if I could suggest to everyone who is looking for a new merchant, be very careful and put it in total black and white writting ,if it is on their website, terms can change in a heartbeat.
I would never do business with transfirst-merchant b-e-w-a-r-e!!!
