- Report: #1357430
Complaint Review: Transunion - Flora Vista Nationwide
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Author Confirmed
Why?
Transunion
43 Road 3523 Flora Vista, 87415 Nationwide, USA
Phone:
800-493-3292
Web:
www.transunion.com
Categories:
Business Rating:
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Transunion Forced Opt-out account signup hidden in "Free" credit report scam Nationwide
On July 28, 2016 I was attempting to obtain my free credit reports. As I was reviewing my bank statements to prepare my taxes I noticed a reoccuring fee of $19.95/month coming out of my bank account since August 2016. I called the number and uncovered Transunion's scam. Customer Service reps told me I was charged $1 for the "free" credit report and had been automaticlly signed up for an account I neither needed nor wanted (a "free" 30 day trial of some service I don't understand). I didn't cancel the account within the 30 day period, so the monthly charge automaticly went into effect. The CS Rep offered to cancel the service & refund one month's charge. I asked for the supervisor and was promised 5 months refund ($99.75). That is still two months short of a full refund. I will dispute the balance of the charges ($40.90) through my bank.
Evert Oldham
