Carmen yaslow
LITHIA,#2REBUTTAL Owner of company
Mon, March 01, 2010
HELLO.WE HAD A DELAY ON THE TRANSMISSION BECAUSE THE CUSTOMER WANTED SPECIAL THINGS DONE TO THE VALVE BODY AND WE HAD TO ORDER IT FROM OUT OF THE STATE AND WE TOLD THE CUSTOMER IT WILL BE A DELAY FOR 3-4 WEEKS.IT TOOK A LITTLE MORE THAN THAT,BUT ATLEAST THEY DID GET THERE TRANSMISSION.WE HAVE BEEN SELLING REBUILT TRANSMISSIONS AND PARTS FOR OVER 25 YEARS AND HAVE THOUSANDS AND THOUSANDS OF VERY HAPPY CUSTOMERS AND I CAN PROOVE IT.I AM VERY SORRY THAT THERE ARE SOME PEOPLE OUT THERE THAT HAD A PROBLEM WITH MY COMPANY,BUT I AM NOT PERFECT,AND NEITHER IS ANYBODY ELSE.I AM WILLING TO GIVE ANY OF MY CUSTOMERS WHO HAD A PROBLEM WITH ME A CREDIT WITH MY COMPANY.LET ME KNOW WHAT ELSE I CAN DO TO MAKE YOU GUYS SATISFIED WITHIN REASON.THANK YOU.
Fordguy
West Milford,#3Consumer Comment
Fri, December 05, 2008
Tranz Parts Inc. is now get it right transmissions and parts and there number is 1-866-549-1561
Fordguy
West Milford,#4Consumer Comment
Fri, December 05, 2008
Tranz Parts Inc. is now get it right transmissions and parts and there number is 1-866-549-1561
Fordguy
West Milford,#5Consumer Comment
Fri, December 05, 2008
Tranz Parts Inc. is now get it right transmissions and parts and there number is 1-866-549-1561
Fordguy
West Milford,#6Consumer Comment
Fri, December 05, 2008
Tranz Parts Inc. is now get it right transmissions and parts and there number is 1-866-549-1561
Carmen Yaslow
LITHIA,#7UPDATE Employee
Thu, September 04, 2008
First and foremost this customer was informed prior to making order, that this transmission was NOT in stock. Customer had option to hang up and purchase transmission elsewhere. Instead they agreed to wait as long as it took (for whatever reason). Pay Pal, Ebay, & Credit Card companies give client (buyer) the option to dispute any charges for up to 160 DAYS. That's 6 months. The customer states that Tranzparts sent them the wrong transmission or a defective transmission, they can't make up their mind which one it is. In any event, the customer was informed by Carmen & Scott Yaslow, that Tranzparts would be more than happy to pick up transmission and give full refund, although refund policies are exchangges only. Several pick up attempts were made by freight company, but client refused to return item. You can't go to a store, purchase an item, claim it's the wrong item, or a defective item, walk in and tell the store manager that you want a full refund, but when asked for the item, you state that you don't want to return it. TOO FUNNY! When contacting your attorney, please have him call the office and inquire information on the attorney that is currently working on your felony case (theft), as well as the slandering law suit that is in effect. See you in court!
Carmen Yaslow
LITHIA,#8UPDATE Employee
Thu, September 04, 2008
First and foremost this customer was informed prior to making order, that this transmission was NOT in stock. Customer had option to hang up and purchase transmission elsewhere. Instead they agreed to wait as long as it took (for whatever reason). Pay Pal, Ebay, & Credit Card companies give client (buyer) the option to dispute any charges for up to 160 DAYS. That's 6 months. The customer states that Tranzparts sent them the wrong transmission or a defective transmission, they can't make up their mind which one it is. In any event, the customer was informed by Carmen & Scott Yaslow, that Tranzparts would be more than happy to pick up transmission and give full refund, although refund policies are exchangges only. Several pick up attempts were made by freight company, but client refused to return item. You can't go to a store, purchase an item, claim it's the wrong item, or a defective item, walk in and tell the store manager that you want a full refund, but when asked for the item, you state that you don't want to return it. TOO FUNNY! When contacting your attorney, please have him call the office and inquire information on the attorney that is currently working on your felony case (theft), as well as the slandering law suit that is in effect. See you in court!
Carmen Yaslow
LITHIA,#9UPDATE Employee
Thu, September 04, 2008
First and foremost this customer was informed prior to making order, that this transmission was NOT in stock. Customer had option to hang up and purchase transmission elsewhere. Instead they agreed to wait as long as it took (for whatever reason). Pay Pal, Ebay, & Credit Card companies give client (buyer) the option to dispute any charges for up to 160 DAYS. That's 6 months. The customer states that Tranzparts sent them the wrong transmission or a defective transmission, they can't make up their mind which one it is. In any event, the customer was informed by Carmen & Scott Yaslow, that Tranzparts would be more than happy to pick up transmission and give full refund, although refund policies are exchangges only. Several pick up attempts were made by freight company, but client refused to return item. You can't go to a store, purchase an item, claim it's the wrong item, or a defective item, walk in and tell the store manager that you want a full refund, but when asked for the item, you state that you don't want to return it. TOO FUNNY! When contacting your attorney, please have him call the office and inquire information on the attorney that is currently working on your felony case (theft), as well as the slandering law suit that is in effect. See you in court!